Excelohunt

Online stores that already attract visitors and make sales, but are not getting enough repeat revenue, are the clients Excelohunt is built for. Founded in 2019 and based in New York, the agency focuses entirely on email and SMS retention, describing its work under the tagline "Email and SMS retention systems for ecommerce". Its clients are typically founders and heads of marketing at brands in the US, the UK and Australia.

The typical starting point is a full account audit of flows, campaigns, list health, segmentation and deliverability, producing a prioritised list of fixes. From there the team builds automations covering the welcome series, cart and checkout recovery, browse abandonment, post-purchase follow-up, winback and replenishment, plus VIP and sunset sequences. It also plans, writes, designs and schedules monthly campaigns around the brand's promotional calendar, handles deliverability through domain configuration, sending warm-up, list cleaning and repairing sender reputation, and grows lists through pop-ups and sign-up forms. SMS strategy runs alongside email, and the agency also manages platform migrations. Monthly reports cover attributed revenue, flow performance and planned changes.

The team falls in the 10-49 range and works in English and Hindi. Ecommerce is its only listed industry, and projects range from $1,000 to $5,000. Excelohunt is a strong match for online stores with an underused email platform that want retention managed end to end, though it is not the place to look for SEO or paid search.