Contact and grievance officer
Corrections, disputes, review appeals, claim requests and data requests all come to the addresses below. Every message is acknowledged within 24 hours and resolved within 15 days.
Complaints, disputes and appeals
The grievance officer handles complaints about content, reviews, rankings and personal data. Write with the page URL, what is wrong and any evidence.
Email grievance@rankyfy.com- Acknowledged
- Within 24 hours
- Resolved
- Within 15 days
- While a review is disputed
- It stays visible; the agency's score is frozen
- Review appeals
- One appeal per rejected review, with proof of the project
Corrections and data
A wrong fact on a profile, a list or in a guide; a price that changed; a citation request; a journalist asking about the data.
Email editors@rankyfy.comCorrections are made in place and noted in the page's change list. Rankings changed by a data fix are re-scored and logged with the date.
Claim a profile, verify by DNS, sponsorship
To claim, send your agency name and website from an address on your own domain; we reply with a claim link. If nobody at your agency uses an address on that domain, ask for DNS verification and we send a TXT record to add. Questions about Pro, sponsored slots and lead credits go to the same address; sales staff cannot change a rank or a review.
Email agencies@rankyfy.comYour data
To see, correct or delete personal data, or to withdraw a review you wrote, write to the grievance officer from the email address you used. Reviewer email addresses are stored as hashes and are never published; we can still match your request by hashing the address you write from.
Rankyfy Agencies is run by Rankyfy. Agencies connected to Rankyfy or its staff are labelled on their listing, score on exactly the same five components as every other agency, and are not eligible for awards. Sponsored slots never change rank. Disclosures.