LiveHelpIndia

Owned as a trademark by Cyber Infrastructure (P) Limited, LiveHelpIndia has offered outsourced staff and services since 2006 from its Bengaluru headquarters, with further offices in Mumbai, Pune and Indore, San Jose in the United States, and the United Kingdom. With more than 250 people, it is primarily an outsourcing provider rather than a pure marketing agency.

Its marketing listing covers SEO, PPC and social media marketing in roughly equal parts, and its broader catalogue includes email marketing, voice and SMS broadcasts, telemarketing, copywriting, design and editing. Beyond marketing, it supplies outsourced customer support, IT support, 24/7 help desks, virtual assistants and recruiters, business, market and financial research, vendor recruitment, CAD/CAM services and offshore software development. It calls its model Talent-as-a-Service, where clients shape the team to their needs, and its engineering teams work in agile sprints that are integrated into the client's project.

Hourly rates are under $25 and projects start from $1,000. Industries listed are healthcare, B2B and ecommerce. LiveHelpIndia suits companies, especially in the US and UK, that want offshore staff to handle SEO and paid campaigns alongside customer service, sales support or other back-office functions.